How long will my order take to arrive?
Please allow 1-3 business days to process and pack your order. Processing and delivery times do not include Saturdays, Sundays and holidays.
How much is shipping?
- We offer $10 flat rate shipping for orders under $75 within Canada.
- Free shipping is available for orders $75 and up within Canada.
- Orders will be shipped via Canada Post Expedited and arrive within 2-9 business days (within Canada).
Is there an expediting option?
Express post is available as an option and is calculated at checkout.
Do you ship internationally?
- We offer $10 flat rate shipping within the USA.
- Free shipping is available for orders $100 and up within the USA.
- Please allow 7-14 days for arrival due to customs.
- Please contact us if you are located outside of Canada and USA.
What currency are your prices in?
Pricing is in Canadian Dollars and your credit card will exchange to your currency.
RETURNS AND EXCHANGES
We hope you’ll be completely satisfied with our products and we will do what we can to ensure a happy experience. Due to the nature of our products we do not accept returns or exchanges. If for any reason you’re not satisfied please contact us within 30 days of initial purchase.
If you have any questions about products prior to purchasing, feel free to contact us.
We will offer a replacement or a shop credit in certain circumstances. Please email firstname.lastname@example.org with any concerns about your purchase.
Note: You will be responsible for paying for your own shipping costs for returns. Shipping costs are non-refundable.