How long will my order take to arrive?
Please allow 1-3 business days to process and pack your order. Processing and delivery times do not include Saturdays, Sundays and holidays.
How much is shipping?
Shipping is calculated at the time of purchase. Orders will be shipped via Canada Post and will arrive within 2-9 business days (within Canada). All shipping charges are based on the total weight of goods purchased.
Is there an expediting option?
Please contact us if your order needs to be expedited and we will do our best to accommodate.
Please contact us if you are located outside of Canada.
Can I pick up my order?
Vancouver locals have the option to pick-up in Richmond, Yaletown, or Fort Langley. Select Local Pick Up as your shipping option and all shipping charges will be removed. * Only select this option if you will be picking up the order.*
Once the order is ready for pick up, a confirmation email will be sent to you. Pick up is available Monday to Friday (excluding holidays).
Please email email@example.com prior to your arrival. We encourage you to contact us prior to pick up to ensure that we will be there to meet you.
We hope you’ll be completely satisfied with our products, but if for any reason you’re not, we will accept any full-sized product purchased directly from MIFA and Co. for a return or exchange, as long as it is at least 75% full and received within 30 days of initial purchase.
As for exchanges, we will replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.